{"id":460,"date":"2021-05-20T11:11:44","date_gmt":"2021-05-20T11:11:44","guid":{"rendered":"https:\/\/adm-shop.nevtron.si\/?page_id=460"},"modified":"2022-09-12T07:09:49","modified_gmt":"2022-09-12T07:09:49","slug":"vracila-in-reklamacije","status":"publish","type":"page","link":"https:\/\/shop.adm-adria.si\/en\/vracila-in-reklamacije\/","title":{"rendered":"Refunds and complaints"},"content":{"rendered":"<p>Vra\u010dilo opravljenih vpla\u010dil vklju\u010dno s stro\u0161ki dostave (razen dodatnih stro\u0161kov zaradi izbire vrste dostave, ki ni cenovno najugodnej\u0161a ponujena standardna oblika dostave s strani podjetja) bo izvedeno takoj, ko je to mogo\u010de, najkasneje pa v roku 14 dni od prejema sporo\u010dila o odstopu od pogodbe. Ponudnik vrne prejeta pla\u010dila potro\u0161niku z enakim pla\u010dilnim sredstvom, kot ga je uporabil potro\u0161nik (kar je najbolj obi\u010dajno s pla\u010dilom na transakcijski ra\u010dun), razen \u010de je potro\u0161nik izrecno zahteval uporabo druga\u010dnega pla\u010dilnega sredstva in \u010de potro\u0161nik zaradi tega ne nosi nobenih stro\u0161kov.<\/p>\n\n\n\n<p>Pri odstopu od pogodbe, kjer je bil kori\u0161\u010den bonus, koda za popust ali promocijska koda, se ta sredstva upo\u0161tevajo kot popust in se uporabniku ne vrnejo. Potro\u0161niku se vrne le vpla\u010dani znesek. Darilni bon se pri odstopu od pogodbe upo\u0161teva kot pla\u010dilno sredstvo in vrne potro\u0161niku kot darilni bon, vpla\u010dani znesek pa se vrne potro\u0161niku. V izjemnih primerih, ko artikli niso vrnjeni v skladu ZVPot, lahko potro\u0161niku ponudimo odkup artikla z ustrezno od\u0161kodnino, ki jo z zapisnikom dolo\u010dimo ob vra\u010dilu. Odkup z zni\u017eano vrednostjo se upo\u0161teva ob potrditvi potro\u0161nika po elektronski po\u0161ti. Potro\u0161nik omenjeno odkupnino koristi izklju\u010dno ob naro\u010dilu drugega artikla enake ali vi\u0161je vrednosti.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Odstop od pogodbe ni mogo\u010d za blago<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>za blago ali storitve, katerih cena je odvisna od nihanj na trgih, na katera podjetje nima vpliva in ki lahko nastopijo v roku odstopa od pogodbe;<\/li><li>za blago, ki je izdelano po natan\u010dnih navodilih potro\u0161nika in prilagojeno njegovim osebnim potrebam;<\/li><li>za blagu, ki zaradi svoje narave ni primerno za vra\u010dilo, je hitro pokvarljivo ali mu hitro prete\u010de rok uporabe;<\/li><li>za opravljano storitev, \u010de podjetje pogodbo v celoti izpolni ter se je opravljanje storitve za\u010delo na podlagi potro\u0161nikovega izrecnega predhodnega soglasja in s privolitvijo, da izgubi pravico do odstopa od pogodbe, ko jo podjetje v celoti izpolni;<\/li><li>zape\u010datenega blaga, ki ni primerno za vra\u010dilo zaradi varovanja zdravja ali higienskih vzrokov, \u010de je potro\u0161nik po dostavi odprl pe\u010dat;<\/li><li>blago, ki je zaradi svoje narave nelo\u010dljivo pome\u0161ano z drugimi predmeti.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Reklamacije in povezane informacije<\/h2>\n\n\n\n<p>V primeru reklamacije, oziroma potrebe po dodatnih informacijah je Ponudniku uporabniku na voljo na naslovu: ADM Adria, d. o. o., Mariborska 86, 3000 Celje, preko telefona na: +386 59 251 955 ali preko elektronske po\u0161te na: <a href=\"mailto:info@adm-adria.eu\">info@adm-adria.eu<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vra\u010dilo opravljenih vpla\u010dil vklju\u010dno s stro\u0161ki dostave (razen dodatnih stro\u0161kov zaradi izbire vrste dostave, ki ni cenovno najugodnej\u0161a ponujena standardna oblika dostave s strani podjetja) bo izvedeno takoj, ko je to mogo\u010de, najkasneje pa v roku 14 dni od prejema sporo\u010dila o odstopu od pogodbe. Ponudnik vrne prejeta pla\u010dila potro\u0161niku z enakim pla\u010dilnim sredstvom, kot [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-460","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vra\u010dila in reklamacije - ADM Adria Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.adm-adria.si\/en\/vracila-in-reklamacije\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vra\u010dila in reklamacije - ADM Adria Shop\" \/>\n<meta property=\"og:description\" content=\"Vra\u010dilo opravljenih vpla\u010dil vklju\u010dno s stro\u0161ki dostave (razen dodatnih stro\u0161kov zaradi izbire vrste dostave, ki ni cenovno najugodnej\u0161a ponujena standardna oblika dostave s strani podjetja) bo izvedeno takoj, ko je to mogo\u010de, najkasneje pa v roku 14 dni od prejema sporo\u010dila o odstopu od pogodbe. 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